Silo Private Health Care
| Business Location: | Township |
| Province | North West |
| Branch: | Bojanala West |
| Business Start Date: | |
| Busniess Type: | Company |
Business Dynamics and Challenges
Business Activities:
Service – Private Clinic
Challenges/Needs:
• Inadequate financial management systems and poor record-keeping, limiting accurate financial tracking and decision-making.
• Limited access to funding to acquire specialised medical and aesthetic equipment required for service expansion.
• Insufficient branding and marketing materials, which reduced visibility and limited effective promotion of services.
• Lack of structured mentorship and coaching to support business compliance, costing, pricing, and overall management capacity.
Intervention Insights and Results
Intervention Details:
Financial Management System – Office Manager:
SEDFA supported Sila Private Health Care by implementing the Office Manager Financial Management System. This intervention significantly improved the clinic’s financial controls by automating bookkeeping processes, enhancing record-keeping accuracy, and enabling real-time monitoring of income, expenses, and cash flow. The system strengthened compliance with tax and statutory reporting requirements and reduced the risk of financial mismanagement. In addition, staff received training on the effective use of the system, ensuring sustainability and empowering the business owner to make informed, data-driven decisions to support growth and operational efficiency.
Access to funding:
Through SEDFA’s Asset Assist Programme, Sila Private Health Care received funding amounting to R227,695.50 for the procurement of critical medical and aesthetic equipment. The funded assets included an Autoclave Steam Sterilizer, a 2-in-1 Diode Laser Hair Removal Machine, a 7-in-1 Hydrafacial Machine, a 7-in-1 Cryolipolysis Fat Freeze and Cavitation Machine, as well as Ultrasound, RF, Vacuum, and Laser Lipo Pads. This investment enabled the clinic to expand its service offerings, improve service quality, increase patient capacity, and diversify revenue streams.
Mentorship and Coaching Programme:
SEDFA, in partnership with Basic Needs Assessments NPC, provided mentorship and coaching support to Sila Private Health Care over a six-month period. The programme focused on business compliance, basic costing and pricing, financial management, and overall business management. This intervention strengthened the owner’s managerial capabilities, improved operational planning, and enhanced the clinic’s long-term sustainability and readiness for further growth.
Promotional Materials:
SEDFA further assisted the business with the development of professional promotional and branding materials. This intervention improved the clinic’s visibility and market presence during outreach and marketing initiatives. Enhanced branding enabled Sila Private Health Care to project a professional image, strengthen brand recognition within the community, and attract new clients across multiple market segments.
SEDFA supported Sila Private Health Care by implementing the Office Manager Financial Management System. This intervention significantly improved the clinic’s financial controls by automating bookkeeping processes, enhancing record-keeping accuracy, and enabling real-time monitoring of income, expenses, and cash flow. The system strengthened compliance with tax and statutory reporting requirements and reduced the risk of financial mismanagement. In addition, staff received training on the effective use of the system, ensuring sustainability and empowering the business owner to make informed, data-driven decisions to support growth and operational efficiency.
Access to funding:
Through SEDFA’s Asset Assist Programme, Sila Private Health Care received funding amounting to R227,695.50 for the procurement of critical medical and aesthetic equipment. The funded assets included an Autoclave Steam Sterilizer, a 2-in-1 Diode Laser Hair Removal Machine, a 7-in-1 Hydrafacial Machine, a 7-in-1 Cryolipolysis Fat Freeze and Cavitation Machine, as well as Ultrasound, RF, Vacuum, and Laser Lipo Pads. This investment enabled the clinic to expand its service offerings, improve service quality, increase patient capacity, and diversify revenue streams.
Mentorship and Coaching Programme:
SEDFA, in partnership with Basic Needs Assessments NPC, provided mentorship and coaching support to Sila Private Health Care over a six-month period. The programme focused on business compliance, basic costing and pricing, financial management, and overall business management. This intervention strengthened the owner’s managerial capabilities, improved operational planning, and enhanced the clinic’s long-term sustainability and readiness for further growth.
Promotional Materials:
SEDFA further assisted the business with the development of professional promotional and branding materials. This intervention improved the clinic’s visibility and market presence during outreach and marketing initiatives. Enhanced branding enabled Sila Private Health Care to project a professional image, strengthen brand recognition within the community, and attract new clients across multiple market segments.
Outcome Details:
As a direct result of the combined interventions, Sila Private Health Care (Pty) Ltd achieved measurable growth and improved business performance. The clinic successfully created two (2) new employment opportunities, contributing to local job creation. Financial performance also improved significantly, with annual turnover increasing from R432,000.00 to R672,000.00. The acquisition of new equipment expanded service capacity and improved client satisfaction, while improved financial management and mentorship strengthened operational efficiency and long-term sustainability.
Client Feedback
Client Comments:
I am deeply appreciative of SEDFA’s ongoing support, which has been instrumental in growing and strengthening my business. Their guidance, confidence, and encouragement have opened doors to new opportunities, improved operational efficiency, and expanded my market reach.
